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2022 FAQs

 

 

51st ANNUAL ARNOVA CONFERENCE

 

Imagining ARNOVA's Next 50 Years:

Scholarship, Practice, Community

 

Nov 17-19 | Raleigh Convention Center - Raleigh, NC

 

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Below are a few tips to help get ready for #ARNOVA22 

GENERAL FAQs:          

Below are commonly asked questions.  If you still don't see the answer to your questions please use the form below.


Attendee Hub

 Home Tab
·Conference Networking - Share your conference comments, photos, and activities.
· Looking to Network card will let you set up a meeting with other conference participants. Select the Schedule Appointment button and it will open a calendar page. Select the Create Appointment button 
· Happening Now and Upcoming Sessions appear here and are easy ways to see what is currently happening or coming soon. Click on any session name to go directly to that session.
· Scroll to the bottom of the page to see a list of all PresentersSocial Media, and our ARNOVANs Building ARNOVANs Donation Opportunity.   You will also find here a link to all Raleigh has to offer. 
· Leave us your feedback by clicking on the Evaluation card at the top of the page

Schedule Tab 
· All Sessions include all sessions and are listed in chronological order. You can click on the title of any session to open it up and see a description of the session, session date and time, session type, and speakers. Here you can add the session to your personal schedule by selecting the  + or Add button.

 Community Tab 
· Join in the conference conversation.  We also have set up discussion groups for each of our Sections.  You can post here now until the conference ends. 
· On the Attendee Hub (website) you can view a list of all attendees and connect with them via chat or schedule an appointment 

 Exhibitor Tab (Attendee Hub only)
· Visit all our exhibitors virtually. You can view their information and request additional information by sending them a message. 
 
More Tab
· View our sponsors, exhibitors speakers and attendees 
· Duty of Care information and protocols for the onsite conference
· Meet our 2021 Awards and Scholarship Winners
· Section events and activities 
· FAQ page

How do I watch a session?
From your Desktop:  You can view a session by going to your ‘My Schedule’ icon located in the top right of your screen. From there you can open a summary of all sessions have added to your schedule. Click on the session you want to view. This will take you to the session page where you will view the session. At the scheduled time a Join Session button will appear. Click on this and you will enter the virtual session. 
You can also view sessions from the Schedule Tab. Once on the sessions tab, search for the session you want to view, click on the title, and view the session from the session page. You can search for sessions by using the search bar, or tracks filter. All sessions are listed in chronological order.  You will need to add the session to your schedule before you can join the session. 

From your mobile Device:   Click here to log in and view sessions
1. Log in to the attendee hub on your mobile device browser.
2. Enter your name and email address. A verification code will be sent to your mobile device and/or email address. Enter the code to log in. 
3. Click View All Sessions tab and filter by date or track 
4. Click Add Session on the session details page  
5. 5 minutes prior to the session start time a Join Session button will appear 
6. Click the Join Session button and you will enter the session



How do I search for a session?
From the Schedule/Session tab, there is a search box where you can enter the session title or speaker. Make sure you are in the ‘All Sessions’ tab so that you can view all sessions applicable to your search. If you cannot find a session by searching the whole title, try using one or two keywords to find the session you are looking for. You can also filter by time or tracks. 


 
How can I connect with presenters or attendees at the event? 
· Community – all registered attendees and presenters are here. You can send a request to meet message them via chat
· On your Desktop - you can join video discussions that will be taking place throughout the conference 
· Session page – each session page includes the list of presenters for that session. 
 
How do I update my profile? 
Navigate to your profile by clicking on your initials in the top right corner of your computer or clicking the profile icon on the app.  Choose View Profile. Update your photo, bio, and all details about yourself that you would like to share. You can change your visibility to hidden but remember if you do this no one will be able to see your profile and/or connect with you throughout the conference. 


 
Will sessions be recorded to access later?
Yes. All registered attendees will have access to the platform and any recorded sessions for 90 days after the conference dates.  All hybrid sessions will be recorded. In-person sessions will not be recorded. 


 
What time zone will be used for the virtual conference?
Sessions will take place in Eastern Standard Time. We understand these times won’t be perfect for everyone. All recorded sessions will be available on demand 90 days after the conference dates.


Troubleshooting and Technology


Do I have to be at my desktop to join the virtual sessions? 
No, you're able to join from any type of device including your phone and tablet. 
 
What Brower can I use to view the virtual conference? 
The virtual conference platform is compatible with the latest versions of Chrome, Firefox, Safari and Microsoft Edge. We recommend Chrome as the most stable and consistent browsers for accessing the virtual environment.
 
I did not receive an SMS or email verification code. 
 Check your spam/junk folder for the email confirmation. Another option is to click on the "didn't receive code link" on VAH home page and try have it sent again. If you still haven't received the email, please contact us at conference@arnova.org.  
 
Why did I get logged out?
For privacy reasons, your login only stays valid for 72 hours. You will also be logged out after 24 hours of inactivity. You will need to request a verification code once expired. If for any reason you are having difficulty logging back in, please use the Attendee Helpdesk chat in the bottom right corner of the login page.
 
How do I ensure the best video experience?
Just like any livestream, there are things you can do to ensure the best viewing experience. Make sure you have a strong internet connection. It also helps to close non-essential tabs in your browser. If you do experience buffering or your video freezes, reload the session page before contacting the Help Desk.
 
When I leave the session room, I can no longer hear the speaker.
Your session experience is designed to be immersive. Just like an in-person session, if you leave the room you can’t hear the speaker! If you navigate to another event page, your session will stop. Simply click back into the session to return to the livestream.
 
I am getting "Website 404: Page not Found" error message. 
Attendee Hub runs best on Google Chrome, if you are using a different web browser we recommend you switch. If you're still experiencing the error: refresh your web page, clear your cache and cookies, or try going into incognito mode.
 
Why am I experiencing audio/visual delays? 
Check your bandwidth speed to make sure you're not having issues with your connectivity. Logging out and logging back in and disconnecting from the VPN have also been found to help in this instance. If all else fails, sign on to the session from a different device. 
 
The video is playing but there is no sound.
Ensure your device controls or audio panel are unmuted. If the problem persists, please reach out to the Attendee Helpdesk icon located at the bottom right corner of this page. 


When and where is the 2022 ARNOVA Conference?

The 2022 ARNOVA Conference is scheduled to take place on Nov. 17-19 in the Raleigh Convention Center in Raleigh, NC. 


Will there be a virtual component to this year's conference?

ARNOVA 2022 Conference will have some limited options to present virtually. Registrants that are not able to travel will have access to a selection of live and on-demand sessions through the conference platform. Read the message from our Board President and Executive Director about the conference format here.


What are the health & safety measures at this year's in-person conference?

The safety of attendees, speakers and staff remains our top priority. To keep our members and registrants informed about our latest decisions, we have dedicated a Duty of Care page.


Is vaccination required to attend the 2022 ARNOVA Annual Conference?

Yes, the ARNOVA Board of Directors have decided to require proof of COVID-19 vaccination or a negative COVID-19 test (Antigen, NAAT Molecular or PCR) that has been administered by an accredited lab, pharmacy, or clinic no more than 72 hours before the first day of the conference. HealthShield is the tool we will using to collect this information from our attendees.


Why is ARNOVA requiring vaccination to attend the 2022 ARNOVA Annual Conference?

Please read the message from our Board President, Pier Rogers, and our Executive Director, Lynnette Cook, to learn more about this decision.


How do I register and what is the cost to attend?       

Registration is still open! Early Bird rates were available until September 16. Rates and registration are available on the conference website. Note: Although ARNOVA will offer a non-member rate this year, we still require all presenters to become members.


What if I need to cancel my registration?          

If you cancel on or before October 18th, 2022, you may request a full refund, unless you wish to donate all or part of your refund. If you cancel after October 18th, 2022 no refunds will be available unless you notify us that:
(a) You are unable to obtain a visa for entry into the United States; or
(b) You are prevented from attending the Annual Conference due to Covid-related restrictions, such as travel or quarantine requirements.

If you have questions, please contact ARNOVA at conference@arnova.org or 317-684-2121


I'm only presenting in one session - do I have to become a member and pay for the conference?

We often get questions about why we require presenters to register for the conference. Historically, ARNOVA has long held the policy that presenters must register (and therefore pay) in order to be allowed to present. As a membership association, we require membership in order to participate in programs and events such as the Annual Conference, as well as have access to a number of other resources such as the NVSQ.

Of course, we want to engage practitioners and other non-ARNOVA members in our work because it can only enhance the depth and breadth of our understanding. Given that desire to connect with other perspectives/fields/researchers, panel, paper, and colloquy conveners often ask us to provide complimentary registration; this is not only a lovely gesture, but it also makes a lot of logical sense in terms of expanding engagement - particularly in a time when we’re all (at least in the U.S.) becoming more aware of issues of equity, being clear in our criteria for access to complimentary anything is critical, and challenging.

Having said that, there are at least three options that could help. First, our ARNOVA sections occasionally cover fees for invited guests; if that’s the case, and you have been invited by a section, they may be able to cover your cost. If it’s not a section session, we have also asked registrants to purchase “BuyOneGiveOne” registrations, so we can provide registration scholarships to those who are looking for some financial assistance. If you are interested in this option, please reach out to us at conference@arnova.org and we will handle the details. Lastly, we offer One day pass registration fee, which includes: admission to all sessions on that day, plenaries (if scheduled), lunch (if scheduled), and coffee breaks (morning and afternoon).


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CONFERENCE SUBMISSIONS 

When is the latest date to complete an online submission?

The site will close at 11:59 pm EST on Tuesday, May 17th, 2022 for nonmembers and Tuesday, May 24th, 2022 for members for Papers, Colloquiums, Panels, Lightning Research Roundtable, Professional Development Workshops, and Conference Theme submissions. For Poster submissions, the site will close at 11:59 pm EDT on Monday, August 15th, 2022. For Research Roundtable submissions the site will close at 11:59 pm EDT on Wednesday, August 24th, 2022.


Can I use my ARNOVA membership credentials to log in? 

No, you don’t need to create an account to complete your submission. Once you complete your proposal you will receive an email with the submission title and a link to set up your account in case you need to edit/update your proposal.


What do I need to include in my submission?

The items that need to be included in your submission vary based on the type of presentation you would like to present. There is a description of the requirements for each type of submission in the Call for Proposals. To find this, go to "Begin a Submission" and click on the type of proposal you're submitting or review submissions guidelines here.


How do I know if my submission or application was received?

The last step for all of the submissions is to confirm that all of the information is entered correctly and check the box indicating your agreement with the ARNOVA Guidelines. Once the submission is complete, the proposal submitter will receive a confirmation email. If you do not receive confirmation, please check your Spam/Junk filters or contact ARNOVA at conference@arnova.org or call us at 317-684-2121.

 

Can I save or modify my submission?

Yes, you can modify or update your submission at any time until the deadline. Your confirmation email will include login information for you to return to your submission and make changes. Please be sure to save this email somewhere so you have it for future reference.

 

How many words are allowed in the Narrative?

The Narrative is limited to 1000 words, not including spaces and headings. The title of the abstract and names of the authors are not included in this character count. Text that is incorporated into a chart or graph is calculated in this word count. EXCEPTION: Conference Theme submissions will have a 100 narrative word limit.

 

Am I required to submit my demographic information?

Speakers and presenters are not required to submit their demographic information in order to be considered for the ARNOVA Annual Conference program. However, as ARNOVA continues to focus on strengthening the diversity of the field, we encourage you to share as much as you are comfortable sharing with us.


Do I have a set amount of time to complete my submission?

No, you have an unlimited amount of time to complete your submission. If your screen is idle for too long, it will prompt you to make sure you are still working.

 

Can I submit more than one proposal?

Yes, you may submit multiple proposals. There is a one-proposal limit into the Conference Theme and a two-proposal limit into the Paper submission. Each proposal requires a separate submission. However, no individual should plan on presenting more than twice at this conference. If more than two proposals get accepted, the conference co-chairs will work with you to determine the two you will present.


When will I hear whether my submission was accepted?

Notifications will be sent in mid-July.

 

Can I make scheduling requests?

All efforts will be made to accommodate these requests, but we cannot promise to be able to adjust presentation schedules to meet individuals’ needs. If you have a scheduling conflict that is unavoidable, please email conference@arnova.org by August 12, 2022, with the conflict and the Conference Committee will take it into consideration.

 

Will ARNOVA pay for the hotel or travel expenses of my speakers?

No. Honorarium will not be offered for any speakers.

 

I have a non-member presenter who will be presenting in one session only. Does s/he really have to pay a registration fee & become a member?

You must be an ARNOVA member to present and attend the conference. All accepted presenters are expected to join ARNOVA and pay the conference registration fee. Check the ARNOVA website (www.arnova.org) for current membership rates.

 

I am a non-member presenter. If my proposal is accepted, do I have to pay registration fees?

Yes, all accepted presenters MUST register for the Annual Conference and become ARNOVA Members.

 

Do I have to be a member of ARNOVA to submit?

No, anyone can submit a program proposal for ARNOVA Annual Conference. You must become a member and pay the registration fee if you plan to present at the conference

 

Who can I call with other questions? 

For technical support with the online submission site, call customer service at The Conference Exchange at 401.334.0220 - 8:30 AM to 6:00 PM ET, click on the dialogue sign next to the submissions ID number on the right top side of your submission or email arnova@confex.com - 7:00 AM - 11:00 PM ET. 

For questions about the content of your submission or the review process, please email conference@arnova.org or call us at 317-684-2121.

 

I'd like to present at the conference but would prefer not to travel. Can I present virtually?

ARNOVA 2022 Conference will have some limited options to present virtually. Please stay tuned to our email notifications will more details about this option

Awards & Scholarships Applications

 

Can I save or modify my nominations/applications?

Yes, you can modify or update your application at any time until the deadline.


Can I save incomplete nominations/applications?

Incomplete submissions will be saved in your account for completion until the deadline.


Can I apply for more than one award or scholarship at once?

Yes, you can apply for multiple awards and scholarships. Each award and scholarship requires a separate application. Note: you may only accept one award and one scholarship.  


Can I apply if I have accepted an award/scholarship in the past? 

Please check the terms and conditions for each award here: www.arnova.org/awards.


I have a problem with my application form. Who can I contact? 

Please email awards@arnova.org or call us at 317-684-2120.

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